Raptors 905 Playoffs – Eastern Conference Finals

Learn more about our We Are Live welcome back guide including important information you'll need to know when attending events at Paramount Fine Foods Centre!

We’re going mobile! All fans will be asked to show their game day ticket on their mobile device upon entry. Mobile ticket delivery will be processed through the Ticketmaster.ca My Account, or via SMS text messaging. Here are some of the benefits of mobile ticketing:

• Prioritizes the safety and health of everyone in the arena by eliminating person-to-person contact
• Reducing our carbon footprint by printing less paper and reducing waste, it’s time to go green
• Reduces the risk of lost, stolen, counterfeit, or forgotten tickets
• Quick and easy entry to the arena using your mobile phone or a smart device
• The ability to manage, transfer, sell or access ALL your tickets on the go in one place

Find out more about Mobile Entry

Children aged 2 and under do not require a ticket and must sit on the lap of their guardian/parent.

Please note that all bags will be searched prior to entering the venue. Bags or purses cannot be larger than 14”x 14”x 6” and are not permitted in the venue. Backpacks are not permitted in the venue.

If for any reason (medical or other) you require a bag that does not adhere to the bag policy, entry will be permitted subject to contacting Onsite Event Coordinator for security inspection. Alternatively, a clear souvenir Paramount Fine Foods Centre bag can be provided at no charge.

Certain events may involve pat-down searches. Pat-down searches will only be performed by qualified designated security personnel.

For the safety and comfort of all fans, the Paramount Fine Foods Centre may prohibit any other item deemed to be a security risk or inhibits other fans’ enjoyment of an event. All guests are subject to inspection. Venue management reserves the right to refuse entry to anyone.

At all Raptors 905 home games, and during certain events, entry may involve walk through metal detector screening. Fans will be asked to remove items such as keys, cameras, cellphones, sunglasses, etc.

NOTE: Strollers are not permitted inside the Paramount Fine Foods Centre during Raptors 905 games and various other events. The Paramount Fine Foods Centre does not have an area to check in or hold strollers or personal items, and as such should not be brought to the facility.

Please review our entry policies.

Empty and soft-sided water bottles (with lids removed) are welcome in the arena. Hard shelled water bottles are strictly prohibited. Guests may fill up their empty water bottles at one of the drinking fountains along the concourses.

There is no re-entry to the Paramount Fine Foods Centre. Guests who wish to return a prohibited item to their vehicle or need to exit and re-enter due to personal emergencies must first make contact with a Guest Services Supervisor to make necessary arrangements.

Security reasons preclude Paramount Fine Foods Centre from allowing in/out privileges to individuals who choose to leave the building. Exceptions can be made in special circumstances through our guest service locations. In these situations, a Security supervisor will be called in to assist with your need.

NOTE: The Region of Peel with City of Mississauga staff and bylaw enforcement will be implementing the Smoke-Free Ontario Act legislation at Paramount Fine Foods Centre.

Paramount Fine Foods Centre encourage cashless options as often as possible for a safe and speedy check out. Our box office accepts cash, debit and credit cards payment methods. The venue does not have ATMs on site. The concession stands are cashless.

Please review our general policies for various topics, including photo policies, media access, child tickets, and more.